Do you ever encounter yourself talking with someone with whom you strongly disagree, perhaps on social, religious, or political issues? Are you happy with how the discourse transpired?
If you answer yes to the first question and no to the second, then I would recommend watching Megan Phelps-Roper’s TED talk on how to engage with those of differing views. The video is only 15:17 long, so I would certainly recommend watching it, but if you want the punchline, I give a synopsis below the clip.
She calls out four steps that can help lead to having real communication with others, to prevent the dialogue from merely dissolving into sniping and heated conversation:
- Don’t assume bad intent
- Ask questions
- Stay Calm
- Make the argument
Watch the video for good explanations of these steps.